We are looking for a qualified Community Manager to join our team. If you have experience in social media, PR, and promotional online events, we would like to meet you.

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Our ideal candidate has exceptional oral and written communication skills and can develop engaging content. You should be a 'people person with great customer service skills and the ability to moderate online conversations with our community.

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Ultimately, you should be able to act as the face and voice of the brands and manage all community communications.

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Main Responsibilities

• Set and implement social media and communication activities to align with marketing strategies.

• Create engaging text for social media accounts assigned.

• Coordinate with the team to provide media content for social media accounts.

• Respond to comments and customer queries on time.

• Monitor and report on feedback and online reviews.

• Organize and participate in events to build community and boost brand awareness.

• Coordinate with the internal team to ensure brand consistency.

• Stay up-to-date with digital technology trends.

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Main Requirements

• Currently living in Mexico and/or hirable under the employment of Mexican law. 

• Bilingual or native level proficiency in English, written and spoken.

• Self-manageable and self-disciplined.

• Previous experience with long-distance/work remote jobs.

• Ability to identify and track relevant community metrics (e.g. repeat attendance at events).

• Excellent verbal communication skills.

• Excellent writing skills.

• Hands-on experience with social media management for brands.

• Knowledge of online marketing and marketing channels.

• Attention to detail and ability to multitask.